![]() Some users also reported that when they tried logging into their accounts, they also get the same message on their screens. ![]() If the screen only stays that way, this indicates that Windows 10 is trying to complete the upgrade or waiting for some files to load up so that you can use your account. You might have experienced a situation when you restarted your Windows 10 PC after an upgrade and you tried logging into your account but only a screen with a message saying, “Preparing Windows”. ![]() What to do if Windows 10 got stuck on Preparing Windows screen
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